Transparent Pricing

You will be not be charged for users unless you have more than one active user on your account e.g. employee accounts. The Startup Plan has a fixed £5 a month fee or £50 a year (a £10 saving if you pay annually). The Premium plan starts at £50 a month (or £600 per year) and includes all the convenient automated features you need to run a larger team, such as automatic payments, reconciliation and accounting features. Single accounting integrations can be added to the Startup plan for £3 a month (go to Payroll>Integrations to view the available integrations).

There is a fixed fee per employee (free for the first user on Startup). There is a fixed base fee. This does not change regardless of the number of employees that you have. For example, if you have 10 employees on the Startup plan, it will cost [ 9 x the monthly fee (£2.) plus the £5 ] = £23/month.

If you pay for a fixed number of employees but then add additional employees or reduce the number of employees in the system, the additional employees are automatically pro-rated and charged at the next billing cycle.

Yes, you can upgrade your plan or downgrade at any time. The changes take into effect at the end of the billing cycle. For example, if you are on the Startup plan, and choose to upgrade on the 15th of the month, then the system will take the 15th as the start date of your subscription plan to Premium. If you are using Premium and want to downgrade to Startup and you initially started your plan on the 1st of the month, then you will be downgraded at the end of the month. If it is the 15th of the month, then you will be downloaded at the end of the billing cycle, which in this case, is the end of the month.

What happens if you are on an annual plan? If your billing cycle is annual, then the changes take place immediately and before the new plan starts you will be charged. This means if you add additional employees whilst you are on the annual plan, then you will be charged immediately for the additional employees. For example, you are on the Premium plan with 10 employees on April 1, and on June 1 you add 1 additional employee. You will be charged the additional employee cost that is prorated for the remainder of the billing cycle, which is 10 months of the 12 months annual plan. If you have any further questions, please feel free to contact us from the help section inside of your account login.